Remote Salesforce CPQ & Orders Operations Specialist

Hexagon Manufacturing Intelligence in; North Kingstown (RI); On-site; USD 55,000 - 85,000; Full time

Job summary

Hexagon Manufacturing Intelligence is seeking an Inside Sales Coordinator to provide sales operations and order-processing support for inside sales teams. This fully remote U.S.-based role emphasizes processing purchase orders, creating Salesforce orders and opportunities, and CPQ assistance to keep quotes and orders moving efficiently.

You will collaborate with sales colleagues and internal stakeholders to ensure accurate data, timely follow-up, and streamlined workflows while maintaining high

Qualifications

• At least 2 years of hands-on Salesforce experience.
• Strong Salesforce expertise, including experience creating orders and opportunities.
• Experience in sales operations, sales support, order management, or a related commercial function.
• Working knowledge of purchase-order, quote, and deal terminology.
• Strong attention to detail and commitment to transaction accuracy.
• Strong organizational skills with the ability to manage multiple transactions, priorities, and follow-up activities.
• Ability to troubleshoot process or system issues and determine the actions needed to move an order forward.
• Clear written and verbal communication skills.
• Ability to work independently while collaborating closely with sales teams.
• Strong ownership and follow-through.

Responsibilities

• Process customer purchase orders and related documentation accurately and efficiently.
• Create orders in Salesforce and ensure required information is complete and accurate.
• Create and maintain sales opportunities in Salesforce in support of the Inside Sales and Sales teams.
• Use Salesforce CPQ to support quoting and order-processing activities.
• Review purchase orders, quotes, and deal information to identify missing, inconsistent, or unclear details that could delay order processing.
• Coordinate with Inside Sales and Sales colleagues to resolve order-related questions and move transactions through the appropriate workflow.
• Help troubleshoot technical, system, or process difficulties affecting order progression.
• Maintain accurate customer, opportunity, and transaction information in Salesforce.
• Communicate clearly with internal stakeholders regarding order status, issues, required information, and next steps.
• Track open items and follow through on outstanding issues to help prevent delays.
• Identify recurring issues and opportunities to improve order-processing and sales-support workflows.
• Work collaboratively with the Inside Sales and Sales teams while independently managing assigned transactions and follow-up.

Skills

Sales operations

Order processing

Independent work

Communication

Problem solving

Tools

Salesforce CPQ

Salesforce

Salesloft

Clari

Job description

Hexagon Manufacturing Intelligence is seeking an Inside Sales Coordinator to provide sales operations and order-processing support for inside sales teams. This fully remote U.S.-based role emphasizes processing purchase orders, creating Salesforce orders and opportunities, and CPQ assistance to keep quotes and orders moving efficiently.

You will collaborate with sales colleagues and internal stakeholders to ensure accurate data, timely follow-up, and streamlined workflows while maintaining high