Remote Salesforce Business Analyst for Federal Programs

The Newberry Group; Saint Charles (MO); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid holidays

Paid parental leave

Telecommuting if available

Retirement savings accounts

Flexible and dependent care savings

Life insurance

Disability coverage

Tuition reimbursement

Employee assistance program

Job summary

The Newberry Group is seeking skilled Salesforce Business Analysts to support the analysis, documentation, and validation of business and system requirements for Salesforce implementations and enhancements at the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA).

This role works closely with senior analysts, developers, and stakeholders to ensure business needs are accurately captured and translated

Qualifications

• Bachelor's degree in a relevant field or equivalent experience per guidelines.
• 3+ years of experience in business analysis or IT support.
• Understanding of BA principles and SDLC.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Basic Salesforce platform concepts and navigation.
• Proficiency with requirements tracking tools (Jira, Azure DevOps).
• Proficiency with Microsoft Office or similar tools.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Assist in gathering and documenting business and functional requirements through stakeholder interviews and analysis.
• Support development of user stories, acceptance criteria, and functional specifications.
• Maintain requirements traceability and documentation repositories.
• Translate business needs into Salesforce configurations under guidance.
• Support Salesforce implementations and document configurations, workflows, and business rules.
• Participate in stakeholder and technical team meetings; capture notes and action items.
• Support communication between stakeholders and delivery teams.
• Participate in Agile ceremonies and assist with backlog management and task tracking.
• Ensure requirements are clearly documented and ready for development.
• Assist in creating test cases and scenarios and support testing (UAT).
• Document defects and support tracking through resolution.
• Develop and maintain process flows, requirement documents, and user guides.
• Support preparation of reports, presentations, and status updates.
• Ensure documentation complies with standards.
• Identify opportunities for process improvement and support implementation.

Skills

SDLC knowledge

Agile methodologies

Requirements gathering

Communication

Documentation practices

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

Tools

Jira

Azure DevOps

Microsoft Office

Visio

Lucidchart

Job description

The Newberry Group is seeking skilled Salesforce Business Analysts to support the analysis, documentation, and validation of business and system requirements for Salesforce implementations and enhancements at the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA).

This role works closely with senior analysts, developers, and stakeholders to ensure business needs are accurately captured and translated