Remote Salesforce Administrator - PLM & Analytics

Excellus Health Plan Inc. in; Town of De Witt (NY); Hybrid; USD 72,000 - 129,000; Full time

Benefits offered by this job

Remote work on case-by-case basis

Job summary

Excellus Health Plan Inc. in New York seeks a Salesforce Administrator to manage day-to-day Salesforce operations, customize fields and objects, and build reports, dashboards, and automation to optimize the provider lifecycle management experience.

You will collaborate with leadership, configure user access, maintain data quality, and deliver training while applying Agile methods to deploy stable, scalable solutions that meet business needs.

Qualifications

• Minimum two (2) years related work experience.
• Bachelor's degree in Computer Science, Information Technology or relevant field or six (6) years of related work experience in lieu of a degree.
• Salesforce Administrator Certification (ADM 201) required.
• Advanced knowledge of Salesforce CRM platforms; managing users, roles, profiles, permissions.
• Experience with health plan/provider networks preferred.

Responsibilities

• Manage day-to-day Salesforce operations and configuration.
• Create and maintain fields, views, reports, dashboards, and automation.
• Collaborate with provider network leaders and Product Owner on business strategy.
• Maintain data quality and support system changes from requirements analysis to implementation.

Skills

Salesforce Admin

Business analysis

Agile familiarity

Training users

Cross-functional collaboration

Education

Bachelor's degree in Computer Science/IT

Tools

Salesforce

Job description

Excellus Health Plan Inc. in New York seeks a Salesforce Administrator to manage day-to-day Salesforce operations, customize fields and objects, and build reports, dashboards, and automation to optimize the provider lifecycle management experience.

You will collaborate with leadership, configure user access, maintain data quality, and deliver training while applying Agile methods to deploy stable, scalable solutions that meet business needs.