Remote Sales Tech Product Consultant — Training & Demos

CAS; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Generous vacation plan

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

CAS is seeking a Sales Tech Product Consultant to remotely support customers worldwide, collaborating with Sales to provide pre- and post-sale technical training and product consulting. The role involves creating instructional materials, presenting at events, and identifying opportunities to grow and cross-sell within the portfolio.

The ideal candidate has a chemistry background, strong English communication, and experience with scientific information tools.

Qualifications

• A foundational understanding of chemistry with a bachelor's degree in natural science, advanced degree preferred.
• Experience supporting science-related solutions with a strong capacity to articulate application-specific value propositions to address user pain points.
• Preferred: experience with scientific information solutions such as SciFinder and STN; experience in working with patent information; experience with the drug discovery process.
• Full fluency in English and in the language of your supporting customers.
• Strong presentation skills and ability to communicate and answer questions about product content and relevant scientific information.
• Ability to quickly understand a subject area outside of our comfort zone, Analytical Methods and formulas are products where we have to quickly get an understanding of the science and indexing practices and then develop a search strategy that is relevant for a customer training or prospect demonstration.
• A Fast Learner
• Willingness to travel

Responsibilities

• Providing technical product demonstrations and training for customers and internal staff.
• Development and design of customized training materials to meet customer needs and highlight product features by explaining and demonstrating search techniques using tailored examples.
• Creation and delivery of technical instructions and demonstrations for pre‑and post‑sale support, workshops, user meetings, technical conferences, and remote or in‑person customer meetings.
• Evaluation of customer information needs and matching them to appropriate products and services in close collaboration with sales.
• Gathering customer feedback on products, services, or policies and communicating this information to internal partners such as product development and sales

Skills

Strong presentation skills

Technical training delivery

Customer needs analysis

English fluency

Education

Bachelor's degree in natural science

Advanced degree preferred

Tools

SciFinder

STN

Job description

CAS is seeking a Sales Tech Product Consultant to remotely support customers worldwide, collaborating with Sales to provide pre- and post-sale technical training and product consulting. The role involves creating instructional materials, presenting at events, and identifying opportunities to grow and cross-sell within the portfolio.

The ideal candidate has a chemistry background, strong English communication, and experience with scientific information tools.