Remote Sales Support Representative

TEKsystems; Colorado Springs (CO); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a support role where you'll assist Territory Representatives and learn the intricacies of the position. This hybrid role allows you to collaborate closely with sales teams, ensuring accurate orders and timely shipments. With a focus on customer service, you'll handle client communications and manage order processes, all while gaining valuable experience in the retail and wholesale sectors. If you're looking to grow in a dynamic environment that values your contributions, this opportunity is perfect for you.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid Time Off (PTO)

Transportation benefits

Employee Assistance Program

Short and long-term disability

Qualifications

• 1-2 years in a client-facing customer service or sales support role.
• Experience in retail or wholesale environments is essential.

Responsibilities

• Assist Territory Representatives with administrative tasks and learn the role.
• Process orders, returns, and modifications for clients and sales representatives.

Skills

Retail/Wholesale experience

Customer service skills

Microsoft Office proficiency

Verbal and written communication

Education

Bachelor's Degree

Tools

Excel

Job description

*Job Description*

* Will start as a support role assisting Territory Representatives with administrative tasks and learning the ins and outs of the role.

* After gaining experience, will support clients and work with the wholesale team to ensure client needs are met.

* Collaborate with the sales team to ensure accurate and timely orders, management, and shipments.

* Handle incoming calls from clients (often procurement teams) and sales team.

* Process orders, returns, modifications, credit memos, and debit memos for dealers and sales representatives.

* Maintain order books for accounts in Excel and communicate status through weekly and monthly reports.

* Partner with Customer Financial Services to release orders for processing as needed.

* Coordinate with the Distribution Center (DC) to ensure accurate and timely shipping.

* Work closely with sales representatives to manage order placement, management, and shipment within assigned territories, troubleshooting issues proactively.

*Desired Skills & Qualifications*

* Retail/Wholesale experience required.

* Bachelor's Degree preferred.

* Minimum 1-2 years in a client-facing customer service or sales support role.

* Proficiency with Microsoft Office applications.

* Excellent verbal and written communication skills.

Thank you for your consideration. Please apply directly with an updated resume. Upon review, you may be contacted by a TEKsystems Recruiter to discuss next steps.

*Pay and Benefits*

The pay range for this position is $19.50/hr. Benefits are subject to eligibility and may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan (Pre-tax and Roth options)
• Life Insurance (Voluntary Life & AD&D)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO, Vacation, Sick Leave)

*Workplace Type*

This is a hybrid position based in Colorado Springs, CO.

*Application Deadline*

Closing date is anticipated to be May 9, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services, helping clients accelerate business transformation through strategy, design, and operations. With over 80,000 employees, we serve more than 6,000 customers worldwide, including 80% of the Fortune 500. We are committed to building tomorrow by delivering impactful business outcomes and making positive contributions to our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.