Remote Sales & Retention Specialist - Pest Control

Pro-Active Pest Control; Yuma (AZ); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation with sales+

Flexible scheduling

Opportunities for career growth and+

Medical, Dental, and Vision benefits

401(k) with company match

PTO

Birthday Holiday

Pest Service Plan for employees and+

Company-provided assets/equipment

Quarterly company events and team+

Job summary

Pro Active Pest Control in the United States is seeking a Sales & Retention Specialist who is upbeat, motivated, and customer-focused to join our growing team. You will work directly with customers to resolve pest concerns, answer questions, provide service solutions, and create a positive experience from start to finish.

In this remote-friendly role, you will generate leads, handle inbound inquiries, educate customers on services, and support retention initiatives while collaborating with

Qualifications

• Must be 18 years or older.
• Previous sales and customer service experience.
• Strong communication and interpersonal skills.
• Professional, positive, customer-focused attitude.
• Strong phone etiquette and tonality.
• Ability to multitask and manage time effectively.
• Comfortable using multiple computer systems.
• Self-motivated and results-driven.
• Ability to work independently and in a team.
• Adaptable and fast-paced learner.
• Experience selling pest control services and knowledge of Field Routes preferred.

Responsibilities

• Generate leads and sales opportunities.
• Answer inbound calls and respond to messages on Google/Yelp.
• Make outbound calls to potential and existing customers.
• Educate customers on company services and treatment options.
• Assist in resolving customer concerns and retention-related issues.
• Build and maintain positive, professional customer relationships.
• Maintain a high level of customer service and 5-Star communication standards.
• Stay up to date on company services, procedures, and policies.
• Work collaboratively with team members and management.

Skills

Communication skills

Customer service

Phone etiquette

Time management

Multitasking

Teamwork

Self-motivation

Adaptability

Learning multiple systems

Interpersonal skills

Tools

Field Routes software

Job description

Pro Active Pest Control in the United States is seeking a Sales & Retention Specialist who is upbeat, motivated, and customer-focused to join our growing team. You will work directly with customers to resolve pest concerns, answer questions, provide service solutions, and create a positive experience from start to finish.

In this remote-friendly role, you will generate leads, handle inbound inquiries, educate customers on services, and support retention initiatives while collaborating with