Remote Sales Operations Specialist – Onboarding & Training

Dealer Tire LLC; Kansas City (MO); On-site; USD 74,000 - 82,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401k match

Sign-on bonus

Job summary

Sonsio is seeking a Sales Operations Specialist to act as the onboarding and contract liaison for the Foundation sales organization. You will manage dealer and agent submissions, amendments, onboarding, and training, coordinating with PMO, Risk, and Accounting to ensure accurate, timely processing.

You will analyze pricing changes, maintain Salesforce records, and support territory alignment while driving operational excellence and cross-functional collaboration.

Qualifications

• Bachelor's degree is preferred or equivalent
• Experience supporting a field sales organization in a fast-paced environment
• Knowledge of automotive finance, lending, F&I, or service business
• Understanding dealer and agency agreements, pricing models, commissions, and state form requirements
• Experience in using Salesforce or comparable CRM platforms
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Demonstrated ability to manage multiple priorities and deadlines
• Problem-solving and critical thinking

Responsibilities

• Own dealer and agent submissions, amendments, and onboarding through completion
• Evaluate amendments and pricing changes for accuracy against guidelines
• Review pricing, commissions, and rate cards for completeness and consistency
• Provide PCRS credentials and onboarding documentation to dealers and agents
• Deliver PCRS training and onboarding materials
• Coordinate with PMO, Risk, Sales leadership on issues
• Maintain Salesforce records for dealers, agents, and accounts
• Support regional alignment and territory assignments
• Assist with escalations and contractual issues
• Provide analytics and reporting via Power BI and Salesforce

Skills

Salesforce

Power BI

PowerPoint

Bynder

Microsoft Office Suite

Data analysis

Presentation and training delivery

Customer service and relationship mgmt

Project coordination

Written and verbal communication

Organization and time management

Problem solving and critical thinking

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Sonsio is seeking a Sales Operations Specialist to act as the onboarding and contract liaison for the Foundation sales organization. You will manage dealer and agent submissions, amendments, onboarding, and training, coordinating with PMO, Risk, and Accounting to ensure accurate, timely processing.

You will analyze pricing changes, maintain Salesforce records, and support territory alignment while driving operational excellence and cross-functional collaboration.