Remote Sales Operations Architect

Precisional LLC; North Carolina; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Loadrite, a global equipment technology business, seeks a Sales Operations Specialist to support North American sales operations and dealer-related processes from a remote Eastern U.S. location.

You will coordinate across Sales, Operations, and dealers, investigate order issues, maintain Salesforce data, and prepare weekly updates and reports to drive efficiency and accuracy in commercial workflows. Experience with Salesforce or similar CRM and Excel is preferred, along with strong communication

Qualifications

• Experience in sales operations, dealer operations, commercial support, business operations, or a related field.
• Practical understanding of indirect sales channels, distributor or dealer networks, and customer support processes.
• Experience supporting machinery, equipment, industrial technology, or other technical products is beneficial.
• Strong analytical and problem-solving skills, including the ability to investigate non-routine issues, assess alternatives, and recommend practical solutions.
• Ability to exercise sound judgment, prioritize competing requirements, and determine when issues should be resolved independently or escalated.
• Experience evaluating and improving business processes, workflows, or operational procedures.
• Working knowledge of Salesforce or a comparable customer relationship management system.
• Proficiency with Microsoft Office applications, particularly Excel, and virtual collaboration tools.
• Strong written and verbal communication skills, including the ability to coordinate effectively with internal teams, dealers, and customers.
• Effective organizational skills, attention to detail, and the ability to maintain accurate records and follow issues through to resolution.
• Ability to build relationships and influence outcomes across teams without relying on formal reporting authority.

Responsibilities

• Support the effectiveness of North American sales operations and dealer-related processes.
• Coordinate operational issues involving dealers, strategic accounts, OEMs, selected direct customers, and internal teams.
• Investigate order exceptions, information discrepancies, and non-routine operational problems; coordinate solutions through completion.
• Evaluate existing workflows and recommend practical improvements to efficiency, accuracy, service, and accountability.
• Maintain accurate Salesforce and other business-system information and prepare weekly sales updates and operational reports.
• Coordinate subscription invoicing activities with Operations and help resolve discrepancies and recurring process issues.
• Support dealer participation in conferences, trade shows, and other commercial activities.
• Work with Sales, Technical, and Operations teams to improve information flow, reduce rework, and strengthen commercial processes.

Skills

CRM knowledge

Excel proficiency

Problem solving

Data-driven decisions

Communication skills

Organizational skills

Cross-functional coordination

Dealers network understanding

Tools

Salesforce

Microsoft Office

Job description

Loadrite, a global equipment technology business, seeks a Sales Operations Specialist to support North American sales operations and dealer-related processes from a remote Eastern U.S. location.

You will coordinate across Sales, Operations, and dealers, investigate order issues, maintain Salesforce data, and prepare weekly updates and reports to drive efficiency and accuracy in commercial workflows. Experience with Salesforce or similar CRM and Excel is preferred, along with strong communication