Remote Sales Operations Analyst - Pricing & Analytics

HCL Technologies Limited; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

HCL Technologies Limited in the United States is seeking a remote Sales Operations Support Analyst to analyze pricing, trade promotions, account management and sales operations, applying advanced problem-solving and data analysis skills.

The position requires a Bachelor's degree and 5–7 years of relevant experience, with hands-on Salesforce Sales Cloud and Lightning, SQL and SOQL, and proficiency with Google Workspace tools such as Gmail, Sheets and Docs.

Qualifications

• Bachelor's degree required.
• 5–7 years of relevant experience in sales operations or related analytical roles.
• Hands-on Salesforce.com experience including Sales Cloud and Lightning.
• Proficiency in SQL and SOQL.
• Experience with Google Workspace (Gmail, Sheets, Docs).

Responsibilities

• Analyze business processes related to pricing, promotions, account management, and sales operations.
• Investigate complex business and system issues, performing root cause analysis and driving issue resolution.
• Write and run SQL and SOQL queries for data extraction, validation, reconciliation, and analysis.

Skills

Sales operations

Data analysis

Root cause analysis

Education

Bachelor's degree

Tools

Salesforce Sales Cloud

Lightning

SQL

SOQL

Gmail

Google Sheets

Google Docs

Job description

HCL Technologies Limited in the United States is seeking a remote Sales Operations Support Analyst to analyze pricing, trade promotions, account management and sales operations, applying advanced problem-solving and data analysis skills.

The position requires a Bachelor's degree and 5–7 years of relevant experience, with hands-on Salesforce Sales Cloud and Lightning, SQL and SOQL, and proficiency with Google Workspace tools such as Gmail, Sheets and Docs.