Sales Engineer (Pacific Coast)

Tenna; Northern (KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Commission plan

Benefits package

Benefits start on start date

Paid time off

Job summary

Tenna seeks an experienced Sales Engineer to support our sales team, lead product demonstrations, and answer customer questions with precise, tailored demonstrations. You will maintain demo environments, collaborate with Success, Engineering and Product, and train internal teams on platform features.

You will be the SME, stay abreast of roadmap and new features, and travel up to 60% when required while operating in a remote-friendly role based in CA/UT.

Qualifications

• 5+ years in a Sales Engineer or pre-sales role.
• SaaS technical sales experience with demonstrable ROI.
• Travel up to 50–60% required.

Responsibilities

• Provide technical sales support across the sales cycle including product demos.
• Answer customer questions and convey platform capabilities.
• Build and maintain software demo environments per specs.
• Collaborate with Customer Success, Engineering and Product.
• Lead internal product training for Sales and Customer Success.
• Onboard new Sales and CS Reps onto the platform.
• Collaborate with Marketing to revise technical materials.
• Assist Salesforce and HubSpot data management.

Skills

Sales engineering

Pre-sales

Customer-facing

Sales cycle

Education

Bachelor's degree in Business/CS/Marketing

Tools

Salesforce

HubSpot

Demo environments

Job description

Tenna is searching for an experienced Sales Engineer to support our Sales Team. In this pivotal role, you'll be at the forefront of our sales efforts, providing strategic sales support throughout the entire sales cycle, including impactful product demonstrations and negotiations. You'll be the go-to expert, answering prospective customer questions precisely while maintaining software demonstration environments tailored to specifications. By using a consultative approach, you'll gain a deep understanding of our prospective customers' pain points and effectively address their needs. Additionally, you'll collaborate closely with various internal teams, including Customer Success, Engineering, and Product. As the Subject Matter Expert (SME) on Tenna's platform, you'll lead internal product training, ensuring that our Sales and Customer Success teams are well-equipped to excel and advise on our offerings. If you're ready to make an impact and be a key player in our growth journey, this might be your perfect role.

Why Tenna?

At Tenna, we believe the best is right in front of all of us, and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform.

Important- We are only considering candidates currently living in or willing to relocate to the following states: CA and UT.

Your Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and fully conveys the technical capacities of our platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to better understand and address prospective customers’ pain points.
• Works with Customer Success to field and address technical support questions from existing customers as needed.
• Collaborates cross-functionally with Engineering and Product to stay abreast of all platform-specific changes and resolve customer issues.
• Is aware of our product roadmap, our hardware products, and new feature rollouts.
• Serves as the company’s SME on platform-specific features and functionalities.
• Leads all product-specific support and training internally.
• Onboard all newly hired Sales and Customer Success Reps onto the platform.
• Certifies and signs off on all internal training programs once complete.
• Collaborates with Marketing to revise technical presentations and materials.
• Evaluate our current Sales and Customer Success strategies, recommending adjustments when needed.
• Liaises with Executive Leadership on internal training, strategy, and product roadmap.
• Works on ad hoc reporting as needed.
• Assists with maintaining Salesforce and HubSpot databases.

Qualifications

• 5+ years’ experience in a Sales Engineer or pre-sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience working within construction technology or the construction industry is an absolute plus.
• Experience working in a technical, production-driven environment.
• Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.
• A self-motivated and adaptable person with a strong service orientation and a “do what it takes” attitude.
• Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem-solving abilities.
• Ability to flexibly travel 50% as business dictates.
• Ability to prioritize and multitask in a fast-paced environment.
• Positive attitude with a strong desire to learn and stay abreast of changes to our platform.
• Full-time opportunity
• Location: Remote – must be based in or willing to relocate one of the following states: CA/UT
• Travel required, up to 60%.
• Competitive compensation package and commission plan offered.
• Robust, low-cost benefit packages are offered.
• Benefit coverage begins on the first date of employment.
• Paid Time Off and Volunteer Time Off are offered.