Remote Sales Engineer - Rugged Compute & Video

Automatic Data Processing, Inc.; Texas; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health care policy

PTO

401(K) with 3% contribution

Performance-based bonuses

Job summary

Getac is seeking a Sales Engineer to drive technical engagement across pre-sales and post-sales lifecycles for rugged computing, in-car video, and body-worn video solutions. You will run trials, deliver demonstrations, and translate customer needs into practical engineering solutions.

The role requires traveling 50–75% across the U.S., strong communication, and hands-on troubleshooting in dynamic customer environments. A CompTIA A+ and related certifications are expected within 90 days of hire.

Qualifications

• CompTIA A+ is required (or obtained within 90 days of hire) and must remain current.
• 1–5 years of pre-sales or post-sales technical engineering experience in rugged computing, in-car video, body-worn video, mobile technology, or related fields.
• Experience working directly with field sales teams, engineering, end-customers, and third-party partners.

Responsibilities

• Prepare and deliver product demonstrations for Compute and Video solutions, onsite and remote.
• Run and manage customer trials, including setup, configuration, field testing, data collection, and follow-up reporting.
• Represent Getac at customer meetings, trials, trade shows, conferences, and industry events.
• Maintain accurate project updates, trial documentation, and technical activities within Salesforce and FTIE.
• Travel throughout the assigned region and across the U.S.; international travel as required.
• Communicate technical findings clearly to overseas engineering teams and internal R&D.
• Manage escalations, investigate issues, and coordinate custom solution requests for Compute and Video products.
• Own all technical responsibilities for assigned customer accounts during evaluations, trials, deployments, and post-sales support.

Skills

Multitasking

Communication

Organizational skills

Education

College degree optional

Tools

Windows 10/11

Back-end servers

Video storage systems

Wireless offload workflows

Job description

Getac is seeking a Sales Engineer to drive technical engagement across pre-sales and post-sales lifecycles for rugged computing, in-car video, and body-worn video solutions. You will run trials, deliver demonstrations, and translate customer needs into practical engineering solutions.

The role requires traveling 50–75% across the U.S., strong communication, and hands-on troubleshooting in dynamic customer environments. A CompTIA A+ and related certifications are expected within 90 days of hire.