Remote Sales Enablement & Training Specialist

Prosper Marketplace; Phoenix (AZ); Remote; USD 68,000 - 77,000; Full time

Benefits offered by this job

Udemy access

Childcare assistance

Pet insurance

Beneplace benefits

401(k) with 5% company match

Job summary

Prosper is seeking a Learning and Development Specialist to create and maintain training content for sales and customer engagement. You will develop content for new hires and experienced agents, and collaborate with leaders and SMEs to ensure accuracy and impact.

You will translate complex information into accessible materials, align with brand and compliance, and measure learning outcomes to drive performance and customer satisfaction.

Qualifications

• Create and maintain training content for sales and customer engagement.
• Design and deliver learning solutions for new hires and tenured agents.
• Collaborate with SMEs, leaders, quality, and peers to validate content.
• Translate complex information into clear, concise training materials.

Responsibilities

• Develop accurate and user-friendly content for internal knowledge base.
• Deliver learning solutions for product launches, system changes, and updates.
• Develop training and job aids for new processes or updates.
• Establish measurable learning objectives and assessment strategies.
• Utilize varied training methods to deliver a world-class experience.

Skills

Content writing

Learning design

ADDIE model

Cross-functional collaboration

Project management

Google Workspace

Education

BA/BS in Learning & Development

Job description

Prosper is seeking a Learning and Development Specialist to create and maintain training content for sales and customer engagement. You will develop content for new hires and experienced agents, and collaborate with leaders and SMEs to ensure accuracy and impact.

You will translate complex information into accessible materials, align with brand and compliance, and measure learning outcomes to drive performance and customer satisfaction.