Remote Sales Director, BPO & Digital Operations

Cognizant; Helena (MT); Remote; USD 210,000 - 235,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Paid holidays

Paid Time Off

Employee Stock Purchase Plan

Long-term/Short-term Disability

Paid Parental Leave

Job summary

Cognizant is seeking a Sales Director - BPO & Digital Operations CMT to accelerate growth in the IOA team within the CMT segment. The role focuses on new logo acquisition and multi-million-dollar Digital Operations transformations for senior client stakeholders.

Remote position open to qualified applicants in the United States, with responsibilities spanning deal shaping, forecasting, and P&L ownership to drive revenue and profit growth.

Qualifications

• 10 to 25 years of overall industry experience, with 10+ years in digital-native or technology-driven environments.
• Strong background in BPO, Digital Operations, or Scale Operations, preferably within CMT or adjacent technology segments.
• Proven experience leading $10M+ annual revenue portfolios with deal sizes and TCV in the $10M–$30M range.
• Experience advising clients on location and operating model strategy and ROI-led solutioning.
• Proven ability to operate effectively within global, matrixed organizational structures.

Responsibilities

• Lead new logo acquisition efforts and portfolio growth strategy, identifying, shaping, and closing large, complex BPO and Digital Operations deals while delivering against revenue, margin, and pipeline performance metrics.
• Establish and sustain executive-level relationships with senior client stakeholders, acting as a trusted advisor and providing thought leadership on industry trends, operating models, and Operations-led transformation.
• Partner with Solutions, Delivery, Process Excellence, and Automation teams to craft differentiated, outcome-driven client propositions.
• Lead end-to-end account ownership including deal shaping, forecasting, budgeting, and P&L accountability to drive measurable revenue and profit growth.
• Engage with industry bodies, analysts, and advisors and navigate complex global, matrixed organizations to align Cognizant's IOA and CMT offerings with market needs.
• Demonstrate Cognizant Way to Lead through strategic agility, client value creation, AI-led innovation, disciplined execution, collaboration and growth of people.

Skills

Leadership

Deal shaping

Executive relationships

P&L accountability

Strategic thinking

Job description

Cognizant is seeking a Sales Director - BPO & Digital Operations CMT to accelerate growth in the IOA team within the CMT segment. The role focuses on new logo acquisition and multi-million-dollar Digital Operations transformations for senior client stakeholders.

Remote position open to qualified applicants in the United States, with responsibilities spanning deal shaping, forecasting, and P&L ownership to drive revenue and profit growth.