Remote Sales Director, AI-Driven BPO & Digital Ops (CMT)

Cognizant; Santa Fe (NM); Remoto; USD 210.000 - 235.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Descrizione del lavoro

Cognizant is seeking a Sales Director for BPO & Digital Operations within the CMT segment to accelerate growth, shape multi-million-dollar Transformation deals, and lead new logo acquisition across Digital Operations. You will engage with senior client stakeholders and collaborate with IOA teams to craft differentiated propositions.

The role emphasizes executive relationship building, strategic vision, and global, matrixed collaboration, with a focus on driving revenue growth and operational

Competenze

• 10 to 25 years of overall industry experience, with 10+ years in digital-native or technology-driven environments, and a strong background in BPO, Digital Operations, or Scale Operations, preferably within CMT or adjacent technology segments.
• Proven experience leading $10M+ annual revenue portfolios with deal sizes and TCV in the $10M–$30M range, including consultative, solution-led selling across large, complex, multi-stakeholder deals.
• Deep understanding of AI Ops, Business services, technology platform companies, and digital operating models, with a strong point of view on Agentic AI and how it is transforming business operations, relevant to Digital natives, e-commerce, Hi-Tech and SaaS industries.
• Experience advising clients on location and operating model strategy, engagement model transformation, and business value articulation and ROI-led solutioning, with a strong analytical mindset to translate client challenges into scalable solutions.
• Proven ability to operate effectively within global, matrixed organizational structures.
• Demonstrated ability to lead with strategic vision, client-centric thinking, innovation, disciplined execution, collaboration and a commitment to developing people in line with the Cognizant Way to Lead.
• Proven track record of building trust, demonstrating ownership, exercising sound judgment and fostering an inclusive culture that supports growth and associate success.

Mansioni

• Lead new logo acquisition efforts and portfolio growth strategy, identifying, shaping, and closing large, complex BPO and Digital Operations deals while delivering against revenue, margin, and pipeline performance metrics.
• Establish and sustain executive-level relationships with senior client stakeholders, acting as a trusted advisor and providing thought leadership on industry trends, operating models, and Operations-led transformation.
• Partner with Solutions, Delivery, Process Excellence, and Automation teams to craft differentiated, outcome-driven client propositions.
• Lead end-to-end account ownership including deal shaping, forecasting, budgeting, and P&L accountability to drive measurable revenue and profit growth.
• Engage with industry bodies, analysts, and advisors and navigate complex global, matrixed organizations to align Cognizant's IOA and CMT offerings with market needs.
• Consistently demonstrate the Cognizant Way to Lead through strategic agility, client value creation, AI-led innovation, disciplined execution, collaborative ecosystem building and amplifying human potential through a culture of growth, inclusion and effective human-AI collaboration.

Conoscenze

Executive leadership

New logo acquisition

Deal shaping

Revenue growth

Strategic relationship management

BPO & Digital Operations

AI-led innovation

Descrizione del lavoro

Cognizant is seeking a Sales Director for BPO & Digital Operations within the CMT segment to accelerate growth, shape multi-million-dollar Transformation deals, and lead new logo acquisition across Digital Operations. You will engage with senior client stakeholders and collaborate with IOA teams to craft differentiated propositions.

The role emphasizes executive relationship building, strategic vision, and global, matrixed collaboration, with a focus on driving revenue growth and operational