Remote Sales Coordinator — Operations & Analytics

myhrabc; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Cencora is seeking a proactive Sales Coordinator to support day-to-day sales operations, ensuring service continuity for internal teams and customers. This remote role partners with sales representatives and shared services to coordinate across sales, operations, customers, suppliers, and internal support functions.

The ideal candidate enjoys problem-solving, process improvement, data analysis, and building strong working relationships while managing onboarding, audits, reporting, and account

Qualifications

• Experience in sales operations or related field.
• Strong working knowledge of Salesforce.
• Ability to review, interpret, and analyze reports.

Responsibilities

• Coordinate day-to-day sales support activities for assigned accounts, programs, and business processes to ensure timely execution and service continuity.
• Manage work from a shared inbox and Salesforce queue, responding to customer and sales team requests accurately and efficiently.
• Support customer onboarding, audits, reporting requests, account administration, and other operational activities.
• Analyze reports and transaction issues to identify discrepancies, investigate root causes, and route corrective actions to the appropriate internal teams, including CIDM and Contracts.
• Collaborate with sales, shared services, operations, IT, suppliers, external partners, and customers to resolve account, data, system, enrollment, and compliance-related issues.
• Monitor customer account health and program performance to help sales teams take a proactive rather than reactive approach.
• Prepare and maintain process documentation, work instructions, reporting outputs, and support materials to improve consistency and visibility.
• Provide clear communication and updates to internal stakeholders and customers, including participating in and eventually leading customer calls as needed.
• Support continuous improvement initiatives by identifying inefficiencies and recommending scalable process enhancements.
• Assist with training, knowledge transfer, and ongoing support for internal users on systems, processes, and program requirements.

Skills

Analytical skills

Communication skills

Organizational skills

Cross-functional collaboration

Problem-solving

Tools

Salesforce

Smartsheet

Excel

Job description

Cencora is seeking a proactive Sales Coordinator to support day-to-day sales operations, ensuring service continuity for internal teams and customers. This remote role partners with sales representatives and shared services to coordinate across sales, operations, customers, suppliers, and internal support functions.

The ideal candidate enjoys problem-solving, process improvement, data analysis, and building strong working relationships while managing onboarding, audits, reporting, and account