Remote Sales Coordinator, Facilities & Analytics

Staples, Inc.; United States; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

Company discounts

Company 401(k) match

Wellness programs

Job summary

Staples, Inc. is seeking a Sales Coordinator, Facilities to support the sales organization with cross-functional collaboration and meticulous follow-through on customer requests.

You will help coordinate across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement. You will capture key takeaways from customer meetings, process Salesforce requests, generate reports with Excel, and contribute to process improvements in

Qualifications

• 1-2 years of professional experience in a support or customer service role.
• Prior sales support experience in a distributed environment.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience with reporting and data visualization tools such as Power BI, Tableau or similar platforms.

Responsibilities

• Support sales and customer requests by connecting with resources across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement.
• Partner with Sales to capture key takeaways and next steps from customer meetings and planning sessions, including sampling, account presentations, and reporting requirements.
• Complete customer dispenser requests in Salesforce and use Salesforce for activity tracking and reporting.
• Request non-stock quotes, process special orders, research product availability, and work with buyers and vendors on back orders, pricing, parts, labels, and product needs.
• Prepare standard and custom reports and complete intermediate Excel work, including file consolidation, formatting, VLOOKUPs, pivot tables, and formulas. Support dynamic sales representatives, manage requests from the team queue, and complete work using established processes and service standards.
• Participate in weekly team meetings and contribute to project groups, current initiatives, and process improvements.

Skills

Communication

Problem-solving

Cross-functional collaboration

Organization

Adaptability

Tools

Salesforce

Excel

Power BI

Tableau

Job description

Staples, Inc. is seeking a Sales Coordinator, Facilities to support the sales organization with cross-functional collaboration and meticulous follow-through on customer requests.

You will help coordinate across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement. You will capture key takeaways from customer meetings, process Salesforce requests, generate reports with Excel, and contribute to process improvements in