Sales Coordinator, Facilities

Staples, Inc.; United States; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

Company discounts

Company 401(k) match

Wellness programs

Job summary

Staples, Inc. is seeking a Sales Coordinator, Facilities to support the sales organization with cross-functional collaboration and meticulous follow-through on customer requests.

You will help coordinate across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement. You will capture key takeaways from customer meetings, process Salesforce requests, generate reports with Excel, and contribute to process improvements in

Qualifications

• 1-2 years of professional experience in a support or customer service role.
• Prior sales support experience in a distributed environment.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience with reporting and data visualization tools such as Power BI, Tableau or similar platforms.

Responsibilities

• Support sales and customer requests by connecting with resources across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement.
• Partner with Sales to capture key takeaways and next steps from customer meetings and planning sessions, including sampling, account presentations, and reporting requirements.
• Complete customer dispenser requests in Salesforce and use Salesforce for activity tracking and reporting.
• Request non-stock quotes, process special orders, research product availability, and work with buyers and vendors on back orders, pricing, parts, labels, and product needs.
• Prepare standard and custom reports and complete intermediate Excel work, including file consolidation, formatting, VLOOKUPs, pivot tables, and formulas. Support dynamic sales representatives, manage requests from the team queue, and complete work using established processes and service standards.
• Participate in weekly team meetings and contribute to project groups, current initiatives, and process improvements.

Skills

Communication

Problem-solving

Cross-functional collaboration

Organization

Adaptability

Tools

Salesforce

Excel

Power BI

Tableau

Job description

Staples is business to business. You’re what binds us together.

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

As a Sales Coordinator, Facilities you will be an essential partner to our sales organization, helping Key Account Developers, Key Account Executives, and Senior Account Executives deliver strong customer support and maximize performance. This role is ideal for a resourceful, detail-oriented professional who enjoys solving problems, coordinating across teams, and keeping important work moving forward.

What you will be doing:

• Support sales and customer requests by connecting with resources across Customer Service, Implementation, Pricing, Transportation, Resolution, Merchandising, Supply Chain, and Staples Non-Stock Procurement.
• Partner with Sales to capture key takeaways and next steps from customer meetings and planning sessions, including sampling, account presentations, and reporting requirements.
• Complete customer dispenser requests in Salesforce and use Salesforce for activity tracking and reporting.
• Request non-stock quotes, process special orders, research product availability, and work with buyers and vendors on back orders, pricing, parts, labels, and product needs.
• Prepare standard and custom reports and complete intermediate Excel work, including file consolidation, formatting, VLOOKUPs, pivot tables, and formulas. Support dynamic sales representatives, manage requests from the team queue, and complete work using established processes and service standards.
• Participate in weekly team meetings and contribute to project groups, current initiatives, and process improvements.

What You Bring to the Table:

• Comfort working in a remote model that is primarily centralized while also supporting local business needs.
• A process-minded approach and the initiative to identify and contribute to improvements.
• Adaptability, flexibility, and the ability to work effectively with minimal daily direction.
• Strong problem-solving, organization, prioritization, and cross-functional collaboration skills.
• Clear written and verbal communication, attention to detail, and the ability to manage multiple tasks and small projects simultaneously.

What’s needed: Basic Qualifications:

• 1-2 years of professional experience in a support or customer service role, or an equivalent combination of higher education and experience.
• Prior sales support experience, in a distributed environment.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint)

Preferred Qualifications:

• Experience with reporting and data visualization tools such as Power BI, Tableau, or similar platforms.
• Ability to translate data into clear, actionable reports and visualizations that support business decisions.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!