Remote Sales Advisor | Uncapped Commissions & Growth

Smart Start, Inc.; Johnson City (TN); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Uncapped commissions

Health, dental, and vision

401(k) with company match

Remote work

Birthday & Anniversary bonuses

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive nationwide revenue by handling inbound and outbound calls, selling Interlock products, and delivering exceptional service. This fully remote role emphasizes a consultative approach to grow the customer base and profitability.

The position offers hourly pay with uncapped commissions, a comprehensive health plan, and a 401(k) with company match. Work hours are Mon-Fri 7am-8pm and weekends 8am-5pm, with equipment provided for a

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Bilingual EN/ES

Education

Bachelor's degree or equivalent experience

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive nationwide revenue by handling inbound and outbound calls, selling Interlock products, and delivering exceptional service. This fully remote role emphasizes a consultative approach to grow the customer base and profitability.

The position offers hourly pay with uncapped commissions, a comprehensive health plan, and a 401(k) with company match. Work hours are Mon-Fri 7am-8pm and weekends 8am-5pm, with equipment provided for a