Remote SaaS Technical Content Writer — Docs & SEO

HCD Chauffeur Drive; United States; Remote; USD 70,000 - 120,000; Full time

Job summary

HCD Chauffeur Drive is seeking a Technical Content Writer to craft clear, structured documentation for our software products. You will translate complex workflows into simple instructions for both technical and non-technical users, collaborating with product managers, developers, and support teams.

This role supports website content and landing pages, SEO-focused material, and ongoing content updates, aiming to improve product adoption and customer experience.

Qualifications

• Bachelor's degree in English, Journalism, or a related field.
• Proven experience in technical or SaaS content writing.
• Ability to explain complex technical concepts simply.
• Understanding of web applications, APIs and dashboards, and software workflows.
• Experience with SEO content writing.
• Familiarity with tools such as Google Docs / MS Word, CMS platforms, Basic Markdown.
• Strong research, editing, and documentation skills.

Responsibilities

• Write and maintain technical content such as: product documentation, user manuals and help guides, knowledge base articles, API documentation (basic level), feature release notes.
• Create website content and landing pages for software products.
• Translate technical workflows into user-friendly instructions.
• Collaborate with developers to understand system architecture.
• Create SEO-friendly content for product pages and blogs.
• Update and optimize existing documentation regularly.
• Ensure content accuracy, consistency, and clarity.
• Review and proofread content before publishing.

Skills

Technical content writing

SaaS content writing

Explain complex concepts

SEO content writing

Editing and proofreading

Education

Bachelor's degree in English/Journalism/related field

Tools

Google Docs

MS Word

CMS platforms

Markdown (basic)

Job description

HCD Chauffeur Drive is seeking a Technical Content Writer to craft clear, structured documentation for our software products. You will translate complex workflows into simple instructions for both technical and non-technical users, collaborating with product managers, developers, and support teams.

This role supports website content and landing pages, SEO-focused material, and ongoing content updates, aiming to improve product adoption and customer experience.