Remote SaaS Support Specialist | AI Tools & Triage Expert
Moxie
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Job summary
Moxie is a global, remote-first team empowering aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. We support 700+ practices with AI-assisted tooling across teams, emphasizing ownership, generosity, speed, and continuous learning.
Join a fast-growing company redefining customer support in SaaS for a wide practitioner network. As a Customer Support Specialist, you will handle field general, billing, and technical tickets across Tiers 0/1/2, using
Job description
Moxie is a global, remote-first team empowering aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. We support 700+ practices with AI-assisted tooling across teams, emphasizing ownership, generosity, speed, and continuous learning.
Join a fast-growing company redefining customer support in SaaS for a wide practitioner network. As a Customer Support Specialist, you will handle field general, billing, and technical tickets across Tiers 0/1/2, using
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