Remote SaaS & Platform Program Manager

Socket.dev; United States; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Flexible work environment

Professional growth opportunities

Job summary

Flash is seeking an Associate Program Manager to lead cross-functional software and platform initiatives across engineering and product teams, coordinating multi-team efforts and aligning priorities with business goals.

The role emphasizes a customer-first culture, remote work, and collaboration using modern tools, offering growth, competitive benefits, and a fast-paced environment for impact.

Qualifications

• 5 years of experience in Program Management, Technical Program Management, or Project Management in software/tech.
• Understanding of software development processes (Agile, Scrum, Kanban, or hybrid).
• Bachelor’s degree in Business, Engineering, CS, or related field.

Responsibilities

• Define and manage cross-functional programs aligned with product strategy and company goals.
• Partner with Product and Engineering leaders to translate priorities into roadmaps.
• Establish milestones, track progress, and manage risks/dependencies.
• Coordinate delivery across multiple engineering teams with alignment and accountability.
• Own and operate the feature intake process, ensuring work is well-defined and prioritized.
• Facilitate planning and discovery across Product, Technical PMs, and Engineering.
• Manage pipeline of Customer Support tickets requiring engineering involvement.
• Ensure issues are triaged, validated, and documented before escalation.
• Identify trends and systemic issues to drive product/platform improvements.
• Provide structured reporting and insights on program health and risks to leadership.
• Maintain dashboards and executive updates for planning and reviews.
• Strengthen documentation practices, including release notes and playbooks.

Skills

Program Strategy & Roadmapping

Cross-Team Coordination

Stakeholder Communication

Operational Process Design

Risk & Dependency Management

Executive Reporting

Documentation Governance

Multitasking & Attention to Detail

Education

Bachelor’s degree in Business, Engineering, Computer Science, or related field

Tools

Jira

Confluence

Job description

Flash is seeking an Associate Program Manager to lead cross-functional software and platform initiatives across engineering and product teams, coordinating multi-team efforts and aligning priorities with business goals.

The role emphasizes a customer-first culture, remote work, and collaboration using modern tools, offering growth, competitive benefits, and a fast-paced environment for impact.