Remote SaaS Product Manager, Core Platform & Backend

GetResponse Inc.; Polska; Hybrid; USD 29,438 - 50,046; Full time

Benefits offered by this job

Hybrid work model

Private medical care for employees and

Job summary

GetResponse Inc. is seeking a Product Manager to own the strategy and roadmap for the Core Platform domain. You will liaise with engineering, architects, and IT stakeholders to translate business requirements into clear product initiatives and actionable development plans.

You will drive prioritization, monitor platform performance, and enable scalable backend solutions within a SaaS environment. The role requires strong communication and stakeholder management in a hybrid work setup.

Qualifications

• 3+ years in Product Management, preferably SaaS
• Strong communication and stakeholder management
• Experience collaborating with backend engineering teams
• Understanding of APIs, databases, and system architecture
• Experience with product planning, prioritization, and project management methodologies
• Polish language proficiency
• English at B2/C1 level (min B2)

Responsibilities

• Own the product vision, strategy, and roadmap for the Core Platform domain
• Partner with engineering to define, prioritize, and deliver platform capabilities
• Translate business and technical requirements into actionable product initiatives
• Collaborate with PMs, engineering managers, architects, and IT stakeholders
• Prioritize initiatives based on customer value, business impact, and dependencies
• Drive cross-functional collaboration and align technical and non-technical stakeholders
• Monitor platform performance, scalability, and reliability for continuous improvement
• Support delivery of high-quality backend solutions with engineering and QA
• Make data-informed product decisions and evaluate impact of initiatives

Skills

Product management

SaaS

Backend collaboration

APIs

Databases

System architecture

Project management

Stakeholder management

Communication

Polish language

English proficiency

Tools

Backend teams

QA collaboration

Job description

Are you passionate about shaping innovative digital products that drive real impact? GetResponse is seeking a dynamic and driven Product Manager to join our team. As a leader in the industry, we are continually looking to expand our product offerings and enhance the overall customer experience. This is where you come in! We are currently on the lookout for an experienced Product Manager who will play a critical role in driving the strategy and roadmap for crucial part of our product – contact management. You will serve as a liaison between the business side and the development team so that the business requirements are successfully translated into product development.

About us: GetResponse is a SaaS company recognized for its industry-leading email marketing and marketing automation software. We’ve been serving our customers since 1998 and are proud to have 350,000+ SMBs and 1,000+ enterprise customers on board.

Main tasks:

• define and execute the product strategy and roadmap for the Contact Management area, ensuring an excellent user experience, scalability, and high performance
• lead continuous product discovery by engaging directly with customers through interviews, feedback analysis, and product usage data to deeply understand their needs and pain points
• validate customer problems and proposed solutions before development, ensuring we invest in solving the right problems
• translate customer insights, business goals, and technical constraints into clear product initiatives and actionable development plans
• prioritize initiatives based on customer value, business impact, and confidence in expected outcomes
• partner closely with engineering teams to define, scope, and deliver capabilities that help customers collect, organize, and activate their contact data
• collaborate with Product Managers, Engineering Managers, Designers, and go-to-market teams to ensure alignment across product development and business objectives
• facilitate effective communication and collaboration between technical and non-technical stakeholders
• monitor product adoption, engagement, and customer satisfaction metrics to identify opportunities for continuous improvement
• make data-informed product decisions and measure the impact of delivered initiatives against expected outcomes

You may be the perfect fit if you have:

• at least 3 years of experience in Product Management, preferably in a SaaS environment
• strong communication and stakeholder management skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences
• experience working closely with backend engineering teams
• a solid understanding of backend technologies, APIs, databases, and system architecture
• experience with product planning, prioritization, and modern product management methodologies
• proficiency in using AI-powered tools (e.g. LLMs, automated analysis, or prototyping tools) to streamline product management activities such as documentation, data analysis, customer research, and product discovery
• fluent Polish, as you'll work closely with Polish-speaking engineering teams
• English proficiency at B2/C1 level (minimum B2)

Nice to have:

• strategic mindset with the ability to connect platform initiatives to broader business and product goals
• strong analytical and problem-solving skills
• experience working with quality assurance processes and ensuring platform reliability
• knowledge of performance optimization, scalability, and system efficiency
• experience working with complex, distributed SaaS platforms

Salary range:

• contract of employment: 10 000 - 17 000 PLN gross/month
• B2B contract: 531- 1014 PLN MD/nett

Extra perks include:*

• we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely
• home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
• private medical care for employees and their family members
• employee referral program – up to 10 000 PLN for recommending a friend
• corporate life insurance
• employee pension program (PPE)
• flexible working hours and no meeting days – we want to help you adjust your schedule to your activities
• wellbeing and mental health culture – mental health helpline, sport card, etc.
• modern equipment – most of our teams work on MacBooks
• English language classes internal initiatives like webinars, knowledge-sharing sessions, and more!

*Some benefits may be available for the talents hired under the contract of employment, only.

Apply and enjoy ourfully remote online recruitment process!

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities.
2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.
3. Task challenge: Show off your skills! We'll ask you to complete a brief task. We'll suit it to fit your skills and your calendar.
4. Hiring Manager Interview: Show off your skills! Meet your future manager and see what’s in store for you.
5. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!

Marta is the recruiter responsible for this process – if you have any additional questions, feel free to contact her!