Associate Rx Customer Service Specialist (Multiple Positions)

Kelly Science, Engineering, Technology & Telecom; San Juan (PR); Remoto; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay by W-2

Christmas bonus

Descrizione del lavoro

Kelly Science & Clinical is seeking multiple Associate Rx Customer Service Specialists to support a healthcare technology and pharmacy benefits organization in Puerto Rico. This remote role offers weekly pay and a competitive hourly rate.

You will handle calls, emails, and faxes from pharmacies, beneficiaries, and prescribers, using the Rx Platform to resolve needs and support pharmacy operations. Bilingual Spanish and English required.

Competenze

• Associate’s degree in pharmacy Technician, or equivalent relevant work experience.
• 1+ years of experience in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy Setting.
• Demonstrate excellent oral and written communication skills in Spanish and English (Full Bilingual).
• Available to work flexible hours, including evenings, weekends, and holidays, as needed.

Mansioni

• Serving as the front line for all incoming and outgoing communication (calls, emails, and faxes) with pharmacies, beneficiaries, and prescribers.
• Utilizing the Rx Platform and other resources to resolve callers’ needs efficiently.
• Supporting pharmacy operations and ensuring excellent customer service.
• Report to the Pharmacy Operations Manager.

Conoscenze

Bilingual (Spanish & English)

Oral & written communication

Pharmacy/Member Services Call Center

Formazione

Associate’s degree in Pharmacy Technician or equivalent

Descrizione del lavoro

Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Science & Clinical comes in.

We’re seeking multiple Associate Rx Customer Service Specialists to support a leading healthcare technology and pharmacy benefits organization in Puerto Rico.

Type of work : Remote

Salary : $17 per hour

Location : Puerto Rico US (needs to be onshore)

Why you should apply to be Associate Rx Customer Service Specialist:

• Competitive pay rate
• Opportunity to work with a leading organization in the healthcare industry
• Enhance your professional skills in pharmacy and customer service
• Weekly pay by W-2
• Christmas bonus*

*Must comply with minimum established requirements to qualify.

Typical day as Associate Rx Customer Service Specialist. You’ll be:

• Serving as the front line for all incoming and outgoing communication (calls, emails, and faxes) with pharmacies, beneficiaries, and prescribers
• Utilizing the Rx Platform and other resources to resolve callers’ needs efficiently
• Supporting pharmacy operations and ensuring excellent customer service
• Report to the Pharmacy Operations Manager

Requirements:

• Associate’s degree in pharmacy Technician, or equivalent relevant work experience
• Possess 1+ years of experience in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy Setting
• Demonstrate excellent oral and written communication skills in Spanish and English ( Full Bilingual)
• Are available to work flexible hours, including evenings, weekends, and holidays, as needed.

Preferred:

• Hold an active Pharmacy Technician License
• Have experience in PBM, Medicare Part D, Commercial/Employer Plans, Insurance, Pharmacy, and/or healthcare.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work.