Remote Rx Customer Care Specialist - Bilingual

Kelly; San Juan (PR); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay by W-2

Vacation, sick & holidays paid

Christmas bonus

Job summary

Kelly Science & Clinical is seeking multiple Associate Rx Customer Service Specialists to support a healthcare technology and pharmacy benefits organization in Puerto Rico.

This remote role with hybrid on-site days offers $17 per hour, weekly pay by W-2, and benefits. You will handle calls, emails, and faxes with pharmacies and beneficiaries, using the Rx Platform to resolve needs and support operations.

Qualifications

• Associate degree in Pharmacy Technician or equivalent relevant work experience.
• 1+ year of experience in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy setting.
• Excellent oral and written communication in English and Spanish (bilingual).

Responsibilities

• Serve as the front line for all calls, emails, and faxes with pharmacies, beneficiaries, and prescribers.
• Utilize the Rx Platform and other resources to resolve callers’ needs.
• Support pharmacy operations and ensure excellent customer service.
• Report to the Pharmacy Operations Manager.

Skills

Bilingual Spanish-English

Customer service

Pharmacy knowledge

Education

Associate degree in Pharmacy Technician

Tools

Rx Platform

Job description

Kelly Science & Clinical is seeking multiple Associate Rx Customer Service Specialists to support a healthcare technology and pharmacy benefits organization in Puerto Rico.

This remote role with hybrid on-site days offers $17 per hour, weekly pay by W-2, and benefits. You will handle calls, emails, and faxes with pharmacies and beneficiaries, using the Rx Platform to resolve needs and support operations.