Remote Ruminant Technical Service Leader

Novonesis; Austin (TX); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, Vision & Life insured

Healthcare savings account option

401(k) with up to 9% company match

Vacation and holidays + Wellness time

Parental leave

Tuition reimbursement

Job summary

Novonesis seeks a Manager of Technical Service, Ruminant Animal Health, to lead the North American Ruminant Technical Service team and ensure delivery of expert support across probiotic, enzyme, feed additive, and silage solutions.

This leadership role blends people development, customer engagement, and scientific rigor to drive growth and sustainability, with travel up to 50% domestically and occasional international collaboration.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum of 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Leadership

Team coaching

Strategic thinking

Stakeholder management

Dairy knowledge

Scientific rigor

Education

PhD, DVM, or equivalent

Job description

Novonesis seeks a Manager of Technical Service, Ruminant Animal Health, to lead the North American Ruminant Technical Service team and ensure delivery of expert support across probiotic, enzyme, feed additive, and silage solutions.

This leadership role blends people development, customer engagement, and scientific rigor to drive growth and sustainability, with travel up to 50% domestically and occasional international collaboration.