Remote RN Triage Nurse – Compact License, Multi-State

Call 4 Health; Yuma (AZ); Remote; USD 39,000 - 58,000; Full time

Job summary

Call 4 Health is seeking experienced Registered Nurses (RNs) to join our 24-hour medical call center as Remote Triage Nurses. Work from home supporting patients and providers nationwide with telephone triage, EHR documentation, and clinical decision-making.

You'll use Schmitt-Thompson protocols, document patient interactions in client EHRs, coordinate referrals and prior authorizations, and support RPM programs and patient education. A compact license and multi-state eligibility are required.

Qualifications

• Associate's or Bachelor's Degree in Nursing
• 2-4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU
• Prior telephone triage experience using electronic triage systems
• Experience working with two or more EHR platforms
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license
• Willingness to obtain additional state licenses as requested

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform
• Provide clinical assessments via phone or patient portal based on established protocols
• Support providers with administrative and clinical tasks, including: Medication refill requests per protocol, Provider notification of critical results, Post-discharge and post-operative follow-up coordination
• Facilitate referrals and assist with prior authorization requests requiring clinical input
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs, including: Monitoring vital signs, Educating patients on chronic disease management (diabetes, hypertension, COPD)
• Screen and qualify patients for clinical trials and provide patient education
• Take on additional responsibilities to support team success and patient outcomes

Skills

Teamwork

Leadership

Customer service

Empathy

Communication

Attention to detail

Organization

Education

Associate's or Bachelor's Degree in Nursing

Job description

Call 4 Health is seeking experienced Registered Nurses (RNs) to join our 24-hour medical call center as Remote Triage Nurses. Work from home supporting patients and providers nationwide with telephone triage, EHR documentation, and clinical decision-making.

You'll use Schmitt-Thompson protocols, document patient interactions in client EHRs, coordinate referrals and prior authorizations, and support RPM programs and patient education. A compact license and multi-state eligibility are required.