Remote RN Triage Nurse – Multi-State Compact Licenses

Call 4 Health; Clayton (MO); Remote; USD 70,000 - 90,000; Full time

Job summary

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote 24-hour triage support across multiple states. This role focuses on telephone triage, EHR management, and clinical decision support from a home-based, HIPAA-compliant workspace.

You’ll work with providers to deliver timely patient care, follow Schmitt-Thompson protocols, document interactions, and assist with referrals, authorizations, RPM activities, and patient education, with state license requirements and flexible

Qualifications

• RN license with Active/unencumbered e-NCL/Enhanced Nurse Licensure Compact
• 2–4 years of full-time RN clinical experience, preferably ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU
• Prior telephone triage experience using electronic triage systems
• Experience with two or more EHR platforms
• Willingness to obtain additional state licenses as requested

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform
• Provide clinical assessments via phone or patient portal based on established protocols
• Support providers with administrative and clinical tasks, including: Medication refill requests per protocol; Provider notification of critical results; Post-discharge and post-operative follow-up coordination
• Facilitate referrals and assist with prior authorization requests requiring clinical input
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs, including: Monitoring vital signs; Educating patients on chronic disease management (diabetes, hypertension, COPD)
• Screen and qualify patients for clinical trials and provide patient education
• Take on additional responsibilities to support team success and patient outcomes

Skills

Teamwork

Customer service

Communication

Attention to detail

Organization

Education

Associate's or Bachelor’s in Nursing

Job description

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote 24-hour triage support across multiple states. This role focuses on telephone triage, EHR management, and clinical decision support from a home-based, HIPAA-compliant workspace.

You’ll work with providers to deliver timely patient care, follow Schmitt-Thompson protocols, document interactions, and assist with referrals, authorizations, RPM activities, and patient education, with state license requirements and flexible