Remote RN Triage & Care Coordination

CVS Health; Alaska; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Comprehensive benefits

Remote work

40-hour week

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by phone. This full-time remote role emphasizes accurate documentation, professional patient service, and efficient routing of requests, including scheduling and transportation arrangements.

The ideal candidate holds an active, non-probationary RN license valid in all OSH practice states, demonstrates reliability, strong communication,

Qualifications

• Active, non-probationary RN license valid in all OSH practice states.
• Ability to manage time and work autonomously with reliability.
• Strong communication and focus on patient experience.
• Experience with remote work environments and tools.

Responsibilities

• Provide confident and professional service to OSH patients on calls.
• Follow Prescription Refill policy and document calls clearly.
• Schedule appointments and arrange transportation for clinic visits.
• Maintain documentation for all patient requests during calls.
• Support CareReq handling and meet departmental metrics.

Skills

RN license

Time management

Reliability

Remote work

Patient service

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by phone. This full-time remote role emphasizes accurate documentation, professional patient service, and efficient routing of requests, including scheduling and transportation arrangements.

The ideal candidate holds an active, non-probationary RN license valid in all OSH practice states, demonstrates reliability, strong communication,