Remote RN Triage Nurse — Patient Care & Coordination

CVS Health; Oklahoma; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement options

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond regular clinic hours, addressing patients' medical, social, and psychological needs by phone.

You will provide professional service, document thoroughly, schedule appointments, arrange transportation, and help maintain care quality while working remotely with flexible shifts and a strong focus on patient experience. US RN license required; remote work experience preferred.

Qualifications

• Active RN license in OSH practice in all states.
• Ability to work autonomously with reliable attendance.
• Experience with remote work and strong communication.
• Proactive maintenance of professional licenses.

Responsibilities

• Provide confident and professional service to OSH patients on calls.
• Follow current prescription refill policy.
• Document clearly during and after calls.
• Schedule appointments for off-cadence patients.
• Arrange transportation for clinic visits.
• Meet departmental metrics and complete assigned tasks.

Skills

Time management

Autonomous work

Reliability

Communication skills

Education

Registered Nurse license (US)

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond regular clinic hours, addressing patients' medical, social, and psychological needs by phone.

You will provide professional service, document thoroughly, schedule appointments, arrange transportation, and help maintain care quality while working remotely with flexible shifts and a strong focus on patient experience. US RN license required; remote work experience preferred.