Remote RN Triage Nurse — Patient Care Advocate

CVS Health; South Dakota; Hybrid; USD 3,583,000 - 10,302,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs via telephone. The role is remote, full-time, and requires an active RN license in all OSH practice states, along with strong time management and reliability.

Responsibilities include providing professional service to patients, following prescription refill policies, meticulous documentation, scheduling appointments, and arranging

Qualifications

• Active, non-probationary RN license in all states OSH practices.
• Ability to manage time and work autonomously with reliability.
• Commitment to delivering high-quality patient care and documentation.

Responsibilities

• Provide confident, professional service to OSH patients.
• Follow current prescription refill policy and document interactions.
• Schedule appointments and arrange transportation as needed.
• Maintain clear, precise documentation during and after calls.
• Support remote patients with care coordination and follow-up.

Skills

Time management

Reliability

Patient care

Education

Registered Nurse license (RN)

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs via telephone. The role is remote, full-time, and requires an active RN license in all OSH practice states, along with strong time management and reliability.

Responsibilities include providing professional service to patients, following prescription refill policies, meticulous documentation, scheduling appointments, and arranging