Remote RN Care Manager - Telephonic Patient Navigator

Humana Inc; Indianapolis (IN); Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid time off

Job summary

Humana, Inc. seeks a Telephonic Nurse Care Manager to coordinate post-acute care for patients transitioning through our services. The role involves evaluating clinical needs, educating patients on Home Health, Hospice, and Palliative Care, and guiding referrals to appropriate care settings from a remote location.

Responsibilities include supporting discharge decisions, ensuring timely follow-up, and maintaining high patient satisfaction while adhering to HIPAA and company policies.

Qualifications

• Associates Degree required; BSN preferred.
• Compact state RN license required.
• At least 3 years post-acute nursing experience; home health or hospice preferred.
• Knowledge of home health, hospice, and palliative care services.

Responsibilities

• Be a CenterWell Home Health representative for post-discharge and post-acute service options.
• Provide education on Home Health, Hospice, and Palliative Care services.
• Support patient referrals, follow-ups, and admission processes to maximize timely care.

Skills

RN license

Post-acute nursing

Empathy over phone

Education

Associates Degree

BSN preferred

Job description

Humana, Inc. seeks a Telephonic Nurse Care Manager to coordinate post-acute care for patients transitioning through our services. The role involves evaluating clinical needs, educating patients on Home Health, Hospice, and Palliative Care, and guiding referrals to appropriate care settings from a remote location.

Responsibilities include supporting discharge decisions, ensuring timely follow-up, and maintaining high patient satisfaction while adhering to HIPAA and company policies.