Remote RN Care Coordinator & Telephonic Health Coach

Sagility; Fargo (ND); Remote; USD 42,000 - 60,000; Full time

Job summary

Sagility seeks a Senior Care Specialist (Registered Nurse) to conduct telephonic health assessments and coordinate care for Medicare/Medicaid members from home. This seasonal opportunity supports transitions of care, care plan development, and member education.

The role requires an active RN license, a compact license, and 2+ years of clinical nursing experience, with strong judgment and communication skills. Work-from-home setup preferred.

Qualifications

• Active, unrestricted RN license in the state of residence.
• Active Compact RN license permitting practice in applicable compact states.
• Minimum of 2 years of clinical nursing experience; 3 or more years preferred.
• Strong clinical judgment, critical-thinking, and problem-solving skills.
• Ability to work independently and exercise appropriate nursing judgment in a remote environment.
• Intermediate to advanced computer proficiency, including Microsoft Word, Excel, and Outlook.

Responsibilities

• Conduct telephonic health assessments for Medicare, Medicaid, and/or group health plan members.
• Develop actionable, individualized, and measurable care plans based on member needs and identified health risks.
• Establish health coaching relationships with members and provide education, encouragement, and support related to chronic condition management.
• Use clinical nursing judgment to assess member needs and coordinate appropriate interventions for acute situations.
• Support transitions of care and safe discharge planning, including coordination of DME, home health services, provider appointments, and other necessary resources.
• Help members and caregivers navigate healthcare benefits, services, and available care options.
• Assess physical, environmental, and psychosocial factors that may affect a member's health and overall well-being.
• Collaborate with multidisciplinary teams, including social workers, dietitians, pharmacists, providers, and other healthcare professionals.
• Promote member self-management by providing education and resources appropriate to individual health conditions and goals.
• Coordinate care and condition-management activities among members, caregivers, providers, and other members of the care team.
• Document member interactions, assessments, care plans, interventions, and outcomes accurately and in a timely manner within applicable systems.

Skills

RN license

Compact RN license

Clinical nursing experience

Remote work ability

Computer proficiency

Tools

MS Word

MS Excel

MS Outlook

EMR systems

Job description

Sagility seeks a Senior Care Specialist (Registered Nurse) to conduct telephonic health assessments and coordinate care for Medicare/Medicaid members from home. This seasonal opportunity supports transitions of care, care plan development, and member education.

The role requires an active RN license, a compact license, and 2+ years of clinical nursing experience, with strong judgment and communication skills. Work-from-home setup preferred.