Remote Retail Ops QA & Policy Reviewer

AuraOne

United States

Remote

USD 97,000 - 138,000

Part time

5 days ago
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Job summary

AuraOne is seeking a Retail Trade Operations expert to remote contract across the US. You will review AI outputs, evaluate workflow adherence, and flag policy gaps, delivering clear next steps for the modeling team.

The role requires experience with retail trade operations, strong attention to detail, and the ability to apply multi-page rubrics consistently. This is a contractor engagement with flexible weekly hours and remote work eligibility.

Qualifications

  • Direct working experience in retail trade operations on real teams.
  • Ability to apply rubrics consistently across long batches.
  • Clear written reasoning that names the policy or workflow being applied.
  • Strong attention to detail and the ability to flag when a prompt itself is the problem.
  • Reliable async availability for at least 10 hours per week.

Responsibilities

  • Review AI outputs against current retail trade operations workflows, playbooks, and firm policy for Retail Trade & Operations Expert assignments.
  • Grade tone, escalation logic, and stakeholder fit on a structured rubric.
  • Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
  • Capture the right next step so the modeling team can train on it.
  • Adjudicate disputed treatments against published playbooks or firm guidance.
  • Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review
Policy adherence
Workflow judgment
Stakeholder communication
Retail Trade Operations specialist

Job description

AuraOne is seeking a Retail Trade Operations expert to remote contract across the US. You will review AI outputs, evaluate workflow adherence, and flag policy gaps, delivering clear next steps for the modeling team.

The role requires experience with retail trade operations, strong attention to detail, and the ability to apply multi-page rubrics consistently. This is a contractor engagement with flexible weekly hours and remote work eligibility.

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