Retail Trade & Operations Expert

AuraOne, Inc.; United States; Remote; USD 34,000 - 55,000; Part time

Benefits offered by this job

Training QA experience

AI workflow tooling

Bilingual experience

Job summary

AuraOne, Inc. is seeking a Remote Retail Trade Operations Expert contractor to evaluate AI outputs across retail operations workflows. You will review, grade, and document next steps to guide the modeling team in training improvements.

The role requires direct experience in retail trade operations on real teams, plus strong rubric-driven assessment and clear policy reasoning. Availability of at least 10 hours weekly is expected; compensation is hourly and determined after interview.

Qualifications

• Direct working experience in retail trade operations specialist operations on real teams.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current retail trade operations workflows, playbooks, and firm policy for Retail Trade & Operations Expert assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Retail Trade Operations specialist

Job description

Retail Trade & Operations Expert is a remote review track for evaluating AI outputs across retail trade operations specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Retail Trade Operations specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current retail trade operations specialist operations workflows, playbooks, and firm policy for Retail Trade & Operations Expert assignments.


• Grade tone, escalation logic, and stakeholder fit on a structured rubric.


• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.


• Capture the right next step so the modeling team can train on it.


• Adjudicate disputed treatments against published playbooks or firm guidance.


• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in retail trade operations specialist operations on real teams for Retail Trade & Operations Expert work.


• Comfort applying multi-page rubrics consistently across long batches.


• Clear written reasoning that names the policy or workflow being applied.


• Strong attention to detail and the ability to flag when a prompt itself is the problem.


• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real retail trade operations specialist operations ticket and rate workflow, tone, and escalation.


• Flag a missed escalation with the right severity tag and corrected next step.


• Adjudicate a disputed playbook call between two reviewers using firm guidance.


• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.


• Familiarity with AI-assisted workflow tooling and its failure modes.


• Bilingual experience for cross-region operations.

Skills

• Operational review


• Policy adherence


• Workflow judgment


• Stakeholder communication


• Retail Trade Operations specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.

Direct working experience in retail trade operations specialist operations on real teams for Retail Trade & Operations Expert work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week.