Remote Residential Retention & Sales Specialist

WM - Waste Management; United States; À distance; USD 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Incentive pay

Remote work option

Career growth opportunities

Résumé du poste

WM - Waste Management is seeking an Inside Sales professional to respond to customer sales and cancellation requests, negotiate terms, and secure updated contracts. The role is remote but requires residency within 50 minutes of the Phoenix office.

You will drive revenue and retention through consultative selling and effective pricing strategies, with incentive pay available. Qualifications include a high school diploma or GED and about a year of consumer sales experience, plus nine months in

Qualifications

• High school diploma or GED and one year of relevant work experience.
• One year of consumer-based industry sales with retention experience.
• Nine months proven success in customer interaction.

Responsabilités

• Sell and save by handling customer sales and cancellation requests and educate on contract details.
• Resolve escalations for customer service within the territory.
• Generate revenue growth through consultative selling for current WM customers.
• Maintain high customer satisfaction and meet sales/retention goals.
• Reduce lost accounts by diffusing cancellation requests.
• Increase revenue by optimizing pricing and service strategies.
• Match WM services to customer needs and communicate pricing clearly.
• Utilize WM sales productivity tools and resources.
• Develop knowledge to propose equipment optimization and leasing options.
• Propose compliant customer solutions and secure service agreements.

Connaissances

Relationship building

Communication

Professionalism

Decision making

Strategic thinking

Software proficiency

Results oriented

Business understanding

Negotiation

Time management

Ethical practices

Formation

High school diploma or GED

1 year consumer-based sales experience

9 months proven customer-interaction success

Outils

Prospect and Customer Database

Proposal Program

Pricing Tools

Genesys

Green Pages

Description du poste

WM - Waste Management is seeking an Inside Sales professional to respond to customer sales and cancellation requests, negotiate terms, and secure updated contracts. The role is remote but requires residency within 50 minutes of the Phoenix office.

You will drive revenue and retention through consultative selling and effective pricing strategies, with incentive pay available. Qualifications include a high school diploma or GED and about a year of consumer sales experience, plus nine months in