Inside Sales Representative - Snapshot

WM; United States; On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Medical, Dental, Vision

Stock Purchase Plan

401K with company match

Paid Vacation

Holidays

Personal Days

Job summary

WM is seeking a sales professional for a remote role that requires residing within 50 miles of the Phoenix business unit. The role focuses on closing new customers using consultative selling on WM services.

The candidate will generate revenue from inbound and outbound calls, maintain customer satisfaction, and consistently hit weekly/monthly targets. Benefits include a commission-based pay structure and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• At least 2 years of customer service experience.

Responsibilities

• Sell WM services via inbound calls with small, less complex accounts.
• Maintain high customer satisfaction in all sales transactions.
• Meet or exceed weekly and monthly sales activity goals.
• Execute outbound campaigns to meet activity goals.
• Generate and manage leads from outbound marketing.
• Proficient with WM sales productivity software tools.
• Provide feedback in local markets and attend safety meetings.

Skills

Customer focus

Organizational skills

Negotiation

Time management

Problem solving

Professionalism

Collaborate effectively

Product knowledge

Education

High school diploma or GED

Job description

This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit.

I. Job Summary

Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
• Establishes and maintains a high level of customer satisfaction in all sales transactions.
• Consistently meets or exceeds weekly and monthly sales activity goals.
• Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
• Attracts, generates, manages and records leads from outbound telephone marketing.
• Demonstrates excellent organizational and problem solving skills.
• Exhibits proficient knowledge and use of personal computer and computer software applications.
• Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
• Effectively uses WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
• In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

• Education: High school diploma or GED (accredited).
• Experience: Two (2) years customer service experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

General Competencies Include:

• Collaborate Actively
• Demonstrate Professionalism
• Initiate Action
• Produce Results
• Focus on Customers
• Focus on Quality/Details
• Know the Business
• Influence and Negotiate
• Manage Work / Time
• Use Ethical Practices
• Organizational skills
• Proficient with Computer and Software Applications

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;

Required to exert physical effort in handling objects less than 30 pounds rarely;

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

Normal setting for this job is: office setting.

Pay: The expected pay range for this position across the U.S. is $21 + commission. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.