Remote Reservations Specialist (Hawaii)

Soul Community Planet Hotels; Hilo (HI); Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Bonus incentives up to $500/month

Tech stipend for cell phone

Paid leave options

401k matching

Job summary

Soul Community Planet Hotels is seeking an intentional Reservations Sales Agent to support our remote Hawaii reservations team. You will handle inquiries, sell future bookings, and maintain guest profiles across the SCP portfolio.

This full-time remote role requires excellent communication, a proactive mindset, and familiarity with hotel reservation systems. Competitive hourly pay and benefits accompany the position.

Qualifications

• Minimum 2 years of experience in hotel reservations or front desk operations.
• Strong communication skills, both written and verbal.
• Proficient with reservation systems and standard office software.

Responsibilities

• Handle inbound reservation inquiries via phone, email, and online platforms.
• Sell future reservations and upsell services.
• Maintain guest profiles and manage reservations accurately.

Skills

Customer service

Communication

Tech-savvy

Microsoft Office

G Suite

Education

HS diploma or higher

Tools

Mews/Opera

Revinate/NAVIS

Job description

Soul Community Planet Hotels is seeking an intentional Reservations Sales Agent to support our remote Hawaii reservations team. You will handle inquiries, sell future bookings, and maintain guest profiles across the SCP portfolio.

This full-time remote role requires excellent communication, a proactive mindset, and familiarity with hotel reservation systems. Competitive hourly pay and benefits accompany the position.