Remote Reservations Sales Specialist

SCP HOSPITALITY MANAGER LLC; Oregon; Remote; USD 57,859,000 - 68,439,000; Full time

Benefits offered by this job

Tech stipend for cell phone

Paid leave

Healthy benefits for you and your pets

401k matching

Job summary

Soul Community Planet is seeking an intentional Reservations Sales Agent to support our new reservations department. This remote role in Oregon will handle reservations across our hotel portfolio, with a focus on delivering exceptional guest service and upselling opportunities.

The ideal candidate has 2+ years in hotel reservations or front desk, strong communication, and comfort with reservation systems. This position offers a technology stipend, generous leave, and health benefits for you and

Qualifications

• 2+ years in hotel reservations or front desk preferred.
• Strong communication and problem-solving skills.
• Reliable high-speed internet connection required.
• Tech-savvy with ability to learn new software quickly.

Responsibilities

• Capture reservations using hotel reservation systems.
• Sell future reservations and upsell services.
• Handle inbound inquiries via phone, email, and online platforms.
• Maintain guest profiles and reservations with accuracy.
• Deliver high standards of service and exceed customer expectations.
• Stay informed about hotel features, promotions, and policies.

Skills

Hotel reservations

Customer service

Communication

Education

High School Diploma

Tools

Mews/Opera

Revinate/NAVIS

Job description

Soul Community Planet is seeking an intentional Reservations Sales Agent to support our new reservations department. This remote role in Oregon will handle reservations across our hotel portfolio, with a focus on delivering exceptional guest service and upselling opportunities.

The ideal candidate has 2+ years in hotel reservations or front desk, strong communication, and comfort with reservation systems. This position offers a technology stipend, generous leave, and health benefits for you and