Remote Reservations Sales Pro – Nights & Weekends

SCP HOSPITALITY MANAGER LLC; United States; Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Tech stipend

Health benefits

Parental leave 10 weeks

Pet health benefits

Job summary

Soul Community Planet seeks a Reservations Sales Agent for a fully remote position. You will handle reservations across SCP hotels, using multiple systems, with weekends required and hours 9am–9pm PST. Compensation includes $21 per hour plus monthly bonuses up to $500 and a tech stipend.

Join a values-driven team focused on wellness, community, and the planet, with extensive benefits and opportunities for growth.

Qualifications

• Previous experience in Hotel Reservations or Hotel Front Desk (2+ years preferred).
• Reliable high-speed internet connection.
• HS diploma or higher.
• Self-starter with excellent communication skills.
• Tech-savvy and able to learn new software quickly.

Responsibilities

• Maintain positive guest relations and resolve complaints.
• Sell future reservations and handle inbound inquiries.
• Assist guests in finding accommodations based on preferences and budget.
• Update guest profiles and reservations accurately.
• Respond to inquiries via phone, email, and online platforms.
• Upsell rooms, dining options, and activities.
• Meet or exceed sales targets and metrics.

Skills

Hospitality sales

Communication skills

Problem solving

Tech literacy

Remote work discipline

Education

High school diploma or higher

Tools

Mews/Opera

Revinate/NAVIS

Job description

Soul Community Planet seeks a Reservations Sales Agent for a fully remote position. You will handle reservations across SCP hotels, using multiple systems, with weekends required and hours 9am–9pm PST. Compensation includes $21 per hour plus monthly bonuses up to $500 and a tech stipend.

Join a values-driven team focused on wellness, community, and the planet, with extensive benefits and opportunities for growth.