Remote Reservations Coordinator | Client Experience

Destinationknot; Town of Florida (NY); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training provided

Job summary

Destinationknot is seeking a Reservations Support Specialist to provide administrative and client-facing support for scheduling and reservation coordination in a fully remote environment. You will assist with booking requests and keep clients informed throughout the process.

The ideal candidate is organized, detail-oriented, and comfortable working remotely with clear communication. Training and ongoing guidance are provided to ensure smooth operations and a positive client experience.

Qualifications

• Experience in reservations, scheduling, or administrative support is advantageous.
• Remote work requires self-discipline and proactive communication.
• Proven ability to manage multiple tasks with attention to detail.

Responsibilities

• Assist with reservation and scheduling requests per established procedures.
• Communicate with clients to confirm details, provide updates, and answer inquiries.
• Maintain accurate client records, booking information, and documentation.
• Monitor timelines and ensure confirmations and changes are processed promptly.
• Provide general support to ensure a smooth and positive client experience.
• Follow internal workflows and quality standards to ensure consistency.
• Collaborate with internal teams to support daily operations.

Skills

Customer service

Communication

Organization

Remote work

Multitasking

Computer skills

Job description

Destinationknot is seeking a Reservations Support Specialist to provide administrative and client-facing support for scheduling and reservation coordination in a fully remote environment. You will assist with booking requests and keep clients informed throughout the process.

The ideal candidate is organized, detail-oriented, and comfortable working remotely with clear communication. Training and ongoing guidance are provided to ensure smooth operations and a positive client experience.