Remote Reservation Sales Specialist Paid Training & Bonuses

Outrigger Hospitality Group; Colorado; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Work from home

Paid Training

Equipment provided

Competitive salary starting at $17 per

Training Bonus $250

Monthly incentives $2–$5/hr

Host familiarization trips (CA & HI)

Discounted hotel rates

Medical, dental, vision benefits

Paid holidays, sick, vacation leave

401K

Job summary

Outrigger Marketing, Inc. (OMI), located in the Denver Metro area, is the Global Virtual Contact Reservations Center for Outrigger Hospitality Group. We’re hiring full-time, Colorado-resident positions focused on reservation sales and top-tier customer service to create guests for life.

Join us from home with ongoing training and performance-based incentives. This role requires handling voice, chat, and email interactions, meeting KPIs, and flexible scheduling including weekends and evenings.

Qualifications

• High School Diploma or equivalent required.
• Ability to handle voice, chat, and email guest interactions.
• Ability to read and understand correspondence, memos, and key performance reports.
• Ability to sit for long periods of time while working on the computer, and communicating with various customers via telephone, email, or chat.
• Ability to be flexible with regard to work schedule; weekends, holidays, and evenings may be required.

Responsibilities

• Reservation Sales – Highly motivated and talented sales-focused position that drives company revenue goals.
• Customer Service - Provides exceptional customer service while handling high call volume, processing reservations, and providing detailed information on Outrigger hotel and resort experiences.
• Key Performance Metrics - Meet or exceed key performance metrics for quality of customer service, sales conversion, and efficiency of answering inquiries.

Skills

Reservation Sales

Customer Service

Performance Metrics

Education

High School Diploma or equivalent

Job description

Outrigger Marketing, Inc. (OMI), located in the Denver Metro area, is the Global Virtual Contact Reservations Center for Outrigger Hospitality Group. We’re hiring full-time, Colorado-resident positions focused on reservation sales and top-tier customer service to create guests for life.

Join us from home with ongoing training and performance-based incentives. This role requires handling voice, chat, and email interactions, meeting KPIs, and flexible scheduling including weekends and evenings.