Remote Reservation Concierge

Sunkissedgetaways; Orlando (FL); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Onboarding and training provided

Remote work environment

Continuing education opportunities

Supportive team environment

Job summary

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote role. The ideal candidate communicates professionally, maintains meticulous reservation records, and thrives in a fast-paced environment while delivering accurate information and proactive service.

You will gather client needs, research availability, coordinate details with service providers, and

Qualifications

• Strong written and verbal communication required.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Written communication

Verbal communication

Attention to detail

Organization

Time management

Customer-focused

Remote work readiness

Tools

Email systems

Online systems

Job description

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote role. The ideal candidate communicates professionally, maintains meticulous reservation records, and thrives in a fast-paced environment while delivering accurate information and proactive service.

You will gather client needs, research availability, coordinate details with service providers, and