Remote Renewals Sales Support Manager

Remote Worker LTD.; United States; Hybrid; USD 93,000 - 132,000; Full time

Job summary

Thales is seeking a Manager, Renewals Sales Support to lead a global renewals team and drive best-in-class renewal processes. The role combines Sales Ops and Deal Desk responsibilities with coaching of direct reports, aiming to secure on-time renewals and robust revenue growth.

The position requires extensive leadership experience, Salesforce proficiency, and the ability to manage complex quotes while aligning with regulatory standards.

Qualifications

• Proven track record leading cross-functional improvements.
• Leadership and mentoring experience required.
• SFDC proficiency; Oracle experience is a plus.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Drive continuous improvement of renewals processes and reporting.
• Lead and coach a hybrid team to achieve on‑time renewals and retention targets.
• Oversee governance, compliance, and policy alignment across renewals ops.
• Manage renewal quotas, data integrity in SFDC, and quarterly/annual planning.
• Review quotes and deal structures to meet finance guidance.
• Collaborate with Legal, Deal Desk, and other stakeholders for quotes and approvals.

Skills

Leadership

Team management

Cross-functional

Communication

Education

Bachelor’s degree

Tools

Salesforce (SFDC)

Oracle

Job description

Thales is seeking a Manager, Renewals Sales Support to lead a global renewals team and drive best-in-class renewal processes. The role combines Sales Ops and Deal Desk responsibilities with coaching of direct reports, aiming to secure on-time renewals and robust revenue growth.

The position requires extensive leadership experience, Salesforce proficiency, and the ability to manage complex quotes while aligning with regulatory standards.