Remote Release of Information Specialist

Healthmark Group; United States; Remote; USD 37,000 - 42,000; Full time

Benefits offered by this job

Remote opportunities

401k matching

Medical insurance

Dental insurance

Vision insurance

Paid time off

Volunteer day

Job summary

Healthmark Group is seeking a Requestor Account Specialist for a remote, US-based position. You will support bulk request processing, fee collection, and inventory analyses while ensuring timely client communications.

The role requires strong MS Excel skills, proficiency with MS Office, data entry speed, and excellent written and verbal communication. You will work under tight deadlines and adhere to HIPAA/privacy standards.

Qualifications

• Proficient in MS Excel and data analysis.
• Strong written and verbal communication skills.
• Able to type accurately and work under time constraints.
• Organized with excellent time management and team collaboration.

Responsibilities

• Strengthens the advancement of key requester and client relationships.
• Gather, document, and collect fees for all bulk requests.
• Perform inventory analysis to drive operations.
• Generate and distribute reports to internal teams, external clients, and requesters.
• Provide updates on inventory statuses for near real-time communication.
• Weekly communication regarding unresolved inventory and missing information.
• Monitor and report turnaround times for all communications.
• Communicate messages clearly, promptly, and concisely to clients and requesters.
• Raise issues and promote workload priorities.
• Report to the Requester Account Manager.

Skills

MS Excel

Communication

Data entry

Typing

Time management

Team orientation

Tools

MS Office

Job description

Healthmark Group is seeking a Requestor Account Specialist for a remote, US-based position. You will support bulk request processing, fee collection, and inventory analyses while ensuring timely client communications.

The role requires strong MS Excel skills, proficiency with MS Office, data entry speed, and excellent written and verbal communication. You will work under tight deadlines and adhere to HIPAA/privacy standards.