Remote Medical Records Specialist

Healthmark Group; United States; Remote; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health Insurance

Vision and Dental

STD/LTD/Life

Paid Time Off

401(k) Plan

Job summary

Healthmark Group is seeking a Customer Service Specialist for a remote, US-based role. The position focuses on processing medical record requests in a high-volume environment, with duties including handling phone coverage and ensuring PHI confidentiality under HIPAA.

This entry-level role supports the Processing Manager and requires reliable, fast learners who work well in teams and are motivated to grow with a fast-growing company.

Qualifications

• Entry-level position for candidates seeking to start their career.
• Requires adherence to confidentiality and HIPAA guidelines.

Responsibilities

• Process medical record requests in a fast-paced environment.
• Support as needed in overflow processing and coverage.
• Answer phone calls and assist with patient/client requests.
• Maintain 24–48 hour turnaround on requests for assigned accounts.

Skills

Fast learner

Dependable

Team player

Self-motivated

Job description

Healthmark Group is seeking a Customer Service Specialist for a remote, US-based role. The position focuses on processing medical record requests in a high-volume environment, with duties including handling phone coverage and ensuring PHI confidentiality under HIPAA.

This entry-level role supports the Processing Manager and requires reliable, fast learners who work well in teams and are motivated to grow with a fast-growing company.