Remote Reimbursement and Benefits Coordinator

Cardinal Health; City of Albany (NY); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health is seeking a remote, full-time Customer Service role in Nationwide US for their Individualized Care team. The position handles enrollment, problem resolution, and payer communications to support patients’ access to therapies.

The role requires 3–6 years of experience, Medicare/Medicaid knowledge, and strong MS Office skills. Remote work setup and flexible hours are provided.

Qualifications

• 3-6 years of experience preferred in patient support services.
• Clear knowledge of Medicare, Medicaid and commercial payer policies.
• Strong computer skills with MS Office suite.

Responsibilities

• First point of contact on inbound calls and determines needs.
• Complete enrollment applications with urgency.
• Scrutinize forms for missing or updated information.
• Conduct outbound communications to support patient needs.
• Resolve questions and concerns about status of requests.

Skills

Customer service

Problem solving

High-volume work

Microsoft Office

Education

High School Diploma or GED

Tools

Word

Outlook

Excel

Job description

Cardinal Health is seeking a remote, full-time Customer Service role in Nationwide US for their Individualized Care team. The position handles enrollment, problem resolution, and payer communications to support patients’ access to therapies.

The role requires 3–6 years of experience, Medicare/Medicaid knowledge, and strong MS Office skills. Remote work setup and flexible hours are provided.