Remote Regional Service Manager - MedTech

Elekta AB; Georgia; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401k with company match

Paid Vacation and Holidays

Wellness reimbursement

Tuition reimbursement

Flexible spending account

Job summary

Elekta seeks a Regional Service Manager to lead the regional service business in the assigned geography. You will supervise Field Service Engineers, manage budgets, and foster strong customer relationships while ensuring safety and quality compliance.

Travel as needed, communicate across teams, and drive continuous improvement in service delivery to support Elekta's cancer care solutions across the region.

Qualifications

• Excellent written and verbal communication skills.
• Exceptional customer service skills.
• Willingness to travel as required.
• Ability to organize, prepare reports and manage budgets.
• Active driver’s license in home state.

Responsibilities

• Interface for all communication to and from the field.
• Manage Field Service Engineers within the region.
• Lead performance reviews and career development.
• Prepare capital and operating expense budgets.
• Ensure safety, quality and regulatory compliance.
• Develop strategies to improve service delivery and customer satisfaction.
• Collaborate with global teams and drive regional engagement.

Skills

Communication

Customer service

Travel

Leadership

Report writing

Driver's license

Education

Bachelor’s degree or equivalent experience

Job description

Elekta seeks a Regional Service Manager to lead the regional service business in the assigned geography. You will supervise Field Service Engineers, manage budgets, and foster strong customer relationships while ensuring safety and quality compliance.

Travel as needed, communicate across teams, and drive continuous improvement in service delivery to support Elekta's cancer care solutions across the region.