Remote Regional Merchandising Leader

United Natural Foods, Inc.; Providence (RI); Remote; USD 65,000 - 90,000; Full time

Job summary

United Natural Foods, Inc. is seeking a Retail Merchandising Supervisor to direct regional field merchandising teams, manage store layouts and resets, and collaborate with vendors, brokers, and 3rd party partners to grow sales while controlling costs.

You will lead, mentor, and develop the team, ensure excellent customer service, and communicate with account teams and UNFI stakeholders. Remote-friendly with potential travel to offices and centers.

Qualifications

• Bachelor’s degree in business or related area preferred.
• Valid Driver’s License is necessary.
• Auto Insurance levels that meet UNFI requirements.
• 3+ years of retail experience, preferably in grocery or specialty channels.
• Prior experience managing a team.
• Customer service experience in a retail setting.
• Bilingual – Spanish a plus.

Responsibilities

• Directs daily activities of field merchandising teams, coordinates resources for customer and sales projects, and communicates plans effectively.
• Builds, mentors, and leads a high-performing team. Promotes a culture of service, integrity, communication and collaboration. Recruits and trains team members.
• Maintains customer satisfaction through regular communication with managers and account teams. Participate in sales meetings and training.
• Overseas major merchandising projects, including store layout reviews and reset planning.
• Serves as primary contact for customers and merchandising initiatives. Build strong relationships with retailers and internal stakeholders.
• Communicate with key UNFI personnel on competitor activity, customer needs, and sales opportunities. Supports presentations and attends trade shows.
• Resolves conflicts and issues across retail, regional teams, UNFI, and vendor/broker partners.
• Manages territory budget, approves expenses, and monitors team financial performance.
• Tracks customer satisfaction and project outcomes. Responds to issues promptly and ensures resolution.
• Exercises independent judgment in project planning and selling Professional Services. Engages customers across the UNFI portfolio.
• Conducts store audits to identify staffing gaps and opportunities.
• Performs other duties as assigned.

Skills

Customer service

Leadership

Communication

Time management

Microsoft Office

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office Suite

Job description

United Natural Foods, Inc. is seeking a Retail Merchandising Supervisor to direct regional field merchandising teams, manage store layouts and resets, and collaborate with vendors, brokers, and 3rd party partners to grow sales while controlling costs.

You will lead, mentor, and develop the team, ensure excellent customer service, and communicate with account teams and UNFI stakeholders. Remote-friendly with potential travel to offices and centers.