Remote Regional Field Manager - AL/AR/LA/MS

Altimeter Solutions Group LLC; Little Rock (AR); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Altimeter Solutions Group LLC seeks a Regional Field Manager to lead contractor performance and service delivery across the AL, AR, LA, and MS region. The role is based from a home office with regular travel within the territory.

You will coach contractors to meet SLAs, nurture relationships with carriers, and coordinate with risk, claims, and restoration teams to drive high quality repairs and customer satisfaction.

Qualifications

• BA/BS or equivalent work experience.
• Ability to work remotely and independently.
• Proficient in Microsoft Office.
• Ability to read and interpret documents such as procedure manuals.

Responsibilities

• Monitor contractor performance and coach to meet SLAs.
• Build and maintain relationships with carrier clients and contractors.
• Mediate disputes between the property owner, client, and contractor.
• Collaborate with Risk Management on workmanship and liability issues.
• Review contractor workload and manage financial risk.
• Conduct progress site visits for repairs $50K+ to verify work.
• Review and approve interim payment requests for $50K+.

Skills

Multitasking

Timeliness

Communication

Strategic thinking

Flexibility

Problem solving

Data analysis

Time management

Self-motivated

Customer focus

Education

BA/BS or equivalent

Tools

Microsoft Office

Job description

Altimeter Solutions Group LLC seeks a Regional Field Manager to lead contractor performance and service delivery across the AL, AR, LA, and MS region. The role is based from a home office with regular travel within the territory.

You will coach contractors to meet SLAs, nurture relationships with carriers, and coordinate with risk, claims, and restoration teams to drive high quality repairs and customer satisfaction.