Regional Field Manager - Property Restoration Network Lead

Altimeter Solutions Group LLC; Alabama; Hybrid; USD 70,000 - 80,000; Full time

Job summary

Altimeter Solutions Group is seeking a Regional Field Manager to lead contractor performance and service delivery across designated territories. This role is based from a home office within the AL/AR/LA/MS region and requires travel throughout the territory.

You will oversee and coach contractors to meet SLAs while partnering with carriers and property owners. Travel-friendly leadership position responsible for risk management, workload reviews, and regional program execution in the property

Qualifications

• BA/BS or equivalent work experience.
• Ability to work remotely and independently while remaining a team member.
• Proficient with Microsoft Office and common computer programs.
• Ability to read and interpret procedures manuals.

Responsibilities

• Monitor contractor performance and coach to meet SLAs.
• Cultivate carrier client and contractor relationships to improve service.
• Resolve issues by mediating between the property owner, client and contractor.
• Collaborate with Risk Management on workmanship and liability matters.
• Review contractor workload and manage financial risk.
• Conduct progress site visits for repairs $50K+ and verify completion.
• Review and approve interim payment requests for $50K+.
• Support Business Development by following up on leads.
• Maintain contractor zip codes, trades, and carrier assignments.
• Lead quarterly Calibration meetings with contractor base.

Education

BA/BS or equivalent work experience

Job description

Altimeter Solutions Group is seeking a Regional Field Manager to lead contractor performance and service delivery across designated territories. This role is based from a home office within the AL/AR/LA/MS region and requires travel throughout the territory.

You will oversee and coach contractors to meet SLAs while partnering with carriers and property owners. Travel-friendly leadership position responsible for risk management, workload reviews, and regional program execution in the property